Webafrica Voice is our Voice over Internet Protocol (VoIP) technology which allows you to make calls using your internet connection, rather than that of traditional copper phone lines (such as Telkom).
With Webafrica Voice you can replace your outdated analogue phone with a future-proof pre-configured VoIP phone. We will supply you with a free unique 087 number, or you can make use of your existing landline number (such as your Telkom voice line) ‐ the choice is yours!
Webafrica VoIP packages are all pre-paid at the start of the month, but if you run out of minutes you can always top up.
Choose the package that best suits your calling requirements.
Enjoy free calls to other Webafrica Voice users and pay just R0.45 per minute for all local, national and cellular calls. With Telkom, you will pay up to R0.63 per minute for local and national while being charged up to R1.30 per minute to mobile numbers.
Say goodbye to the unpredictability of copper cabling. The use of VoIP services over a Fibre line ensures that you are always connected (as long as Eskom does not cut the power!).
You deal with us, and ONLY us - even if you choose to transfer your current number! Everything you need for your new VoIP line, can be done via the VoIP Interface or our support experts.
Upon signing up, you will be allocated a Webafrica Voice number which you can use straight away. You can choose to transfer your existing voice line number over to your Webafrica Voice service and cancel your previous account.
Not anywhere near your VoIP phone? Not a problem. You can easily jump onto your VoIP interface and choose when and where (including mobile and other landline numbers) to divert any calls.
Leaving the country for a while and need your VoIP service? No problem! All you need is a stable internet connection. You can choose up to 10 countries from where you will be able to make calls.
Worried you will run out of airtime? Fear not! Choose to be notified when you are nearing your airtime limit via email and/or SMS. We will also inform you when your airtime has been depleted.
Unlike your landline and a lot like your mobile device – you have up-to-date access to your call history logs, whether incoming or outgoing.
The power is in your hands! Unlike traditional landline accounts where you are just not sure, we supply you with login details to your interface so you can configure, and change settings according to your usage and needs.
Please note that this only applies to the Capped packages. Using Webafrica Voice is cheaper than using your Telkom voice line to make a call – see the rates of the most popular countries below. Using Webafrica Voice is cheaper than using your Telkom landline to make a call. See our rates for the most popular countries below:
| Voice Call Rates | |
|---|---|
 Webafrica to Webafrica |
Free |
 South Africa |
From R0.45/minute |
 United States (+1) |
From R0.12/minute |
 United Kingdom (+44) |
From R0.17/minute |
 Australia (+61) |
From R0.33/minute |
 New Zealand (+64) |
From R0.34/minute |
 Germany (+49) |
From R0.09/minute |
Please Note: Our international call rates are updated on a monthly basis to reflect exchange rate fluctuations. Once signed up, your Webafrica Voice interface will showcase call rates for all countries. International calls do not apply to Uncapped packages. View the full list of international call rates, here.
Click to play the three step VoIP process.
Your ISP (Webafrica of course!) supplies Fasterfast internet connection to your router. Your VoIP adapter is plugged into your router and transmits a wireless signal to your preconfigured phone(s).
Your voice is then converted into digital information which is transmitted like any other data via your VoIP adapter and router, back to Webafrica’s trusted servers.
The digital information is forwarded to the recipient who will receive the information as voice transmission on either their landline, VoIP phone or mobile device. If the call is to a fellow Webafrican, then calls are FREE, but if not expect to pay less than your current landline provider.
It's that simple!
No.
Yes, your top up airtime will only expire after three months from the day you purchased it.
Yes. You need to produce your ID and proof of address that is less than three months old.
After signing up, you will receive a confirmation email which will link you to your Webafrica Voice interface, where you are able to upload your documents.
It can take up to three business days. We will inform you as soon as your RICA application is approved, after which you can use your Webafrica Voice account immediately.
You can purchase your package via debit order or credit card (Mastercard and VISA).
No, it does not cost extra to dial or for someone to call your own 087 number – it incurs the same cost as a normal landline.
On the Uncapped packages we have the right to enforce the Fair Usage Policy (FUP). This will mean that if you make an excessive amount of calls and hit the FUP threshold, you may have to wait until your account resets the following month to continue making calls. We will send you communication when you are approaching the threshold.
Please note that the reselling of our services and products are not allowed. We do not take any responsibility for support from any unsolicited resellers and urge customers to only order directly from us, either on our website or through one of our friendly Webafrica sales agents.
No, you can use your existing VoIP-enabled phone (please note that if your previously purchased device was not through us, then we are unable to configure your device). You can also use a few VoIP applications on your phone. We suggest Zoiper.
You will need to supply us with a copy of your Telkom telephone bill (please note that your account needs to be settled, or Telkom will not release your number) and an authorisation letter which will be supplied to you.
It can take up to 14 working days (once your account is settled).
We pre-configure all Voice phones purchased through us with your VoIP setting. We will then courier your ready-to-use VoIP phone. All you will then need to do is plug it into your router, enter the pin we supply you and you are good to go.
Yes. All Voice packages come with a unique phone number. The number is yours to keep.
We do not limit the speed, however, we do recommend that your line speed is stable and more than 4 Mbps to get the most out of the service.
You can call any South African number - landline or mobile - while within South Africa or if you travel internationally. You cannot, however, make a call to an international number, whether in SA or outside, on the Uncapped plan.
Each country has various network providers charging different call rates, thus, rates may vary. Please download our full list of international call rates here.
